How to Hold Difficult Conversations with Empathy and Compassion

Develop skills in compassionate communication to handle challenging conversations effectively. Learn techniques to shift judgmental thinking into empathetic dialogue and resolve conflicts with understanding and professionalism.

Learning Objectives

  • Cultivate awareness of emotions and needs in difficult conversations
  • Practice empathetic listening and negotiation for positive outcomes
  • Transform negative emotions into constructive dialogue and requests

Participant Outcomes

  • Engage in difficult and critical conversations with empathy and compassion
  • Be courageous in facing challenging interactions with professionalism