Handling Tough Conversations with Care and Empathy

Are you hesitant to provide constructive feedback or challenge differing opinions? Develop skills in compassionate communication to handle challenging conversations. Shift judgmental thinking into empathetic dialogue. Resolve conflicts with understanding and professionalism.

Learning Objectives

  • Gain awareness of emotions and needs in difficult conversations.
  • Practice empathetic listening and negotiation for positive outcomes
  • Increase your skills and confidence in addressing sensitive topics

Participant Outcomes

  • Using collaborative agreements and open dialogue
  • Initiating tough conversations with confidence