How to Hold Critical Conversations

Are you uncomfortable providing constructive feedback to others? Do you ever want to challenge ideas when other peoples’ strong opinions differ from your own? Do you feel defensive when others criticize your ideas? We teach you proven strategies and techniques to shift arguments into dialogues using practical exercises.

Learning Objectives

  • Ensure critical conversations become productive dialogues
  • Improve communication outcomes
  • Enhance communication skills and comfort level
  • Reduce tension and manage negative situations


  • Learn communication tips to support positive change
  • Build positive relationships by developing mutual agreements