Giving and Receiving Constructive Feedback

Do you tend to justify your actions when receiving negative feedback? Do you avoid giving constructive feedback? Regular working feedback sessions can offer people an opportunity to grow or unfortunately can create a negative work environment. This course introduces practices that help you use feedback as a tool to convert potentially negative situations into a constructive learning experience for all involved.

Learning Objectives

  • Develop an environment that promotes listening and collaborative conversations
  • Practice a structured methodology to identify and prioritize challenging situations
  • Explore techniques that help convert a difficult conversation into a growth opportunity


  • Learn how to use critical conversations and structured problem solving to steer difficult discussions toward successful resolution