Building Consensus: Turning Differences into Agreements and Collaboration

Are you uncomfortable providing constructive feedback to others? Do you ever
want to challenge ideas when others’ strong opinions differ from your own? Do you feel
defensive when others criticize your ideas? You will practice techniques that shift arguments
into dialogues via hands-on exercises.

Learning Objectives

  • Ensure difficult conversations become productive dialogues
  • Create win-win results using compassionate candor
  • Enhance your listening and empathy skills and comfort level


  • Apply communication tips to resolve conflicts and support positive change
  • Build positive relationships by developing mutual agreements