Credibility: How to Earn It and Keep It
Do you know how to recover when you’ve lost someone’s trust? Is it hard for you to apologize especially when you think you are right? This training helps you build your credibility through personal presence, words, and daily actions. You will learn how to strengthen relationships with colleagues and supervisors, deliver bad news, and recover from mistakes. We include stories, case studies, short videos, activities, and facilitated small and large group discussions.