Ask, Listen, and Influence: Develop Inquiry and Listening Skills
Inquiry & Listening Skills
Do you find yourself easily distracted when others are speaking? Are you often multi-tasking rather than fully listening? As a professional, your ability to ask better questions, listen fully, and understand your diverse workforce are the keys to coalescing teams, navigating workgroups through change, and mobilizing them to a common cause.
Learning Objectives
- Master the art of inquiry and listening
- Enhance your abilities to work with cross-generational teams
- Apply Appreciative Inquiry tools
- Practice mindfulness to help focus your listening
Outcomes
- Avoid common listening mistakes that can erode trust and respect
- Build trust through listening techniques in live and remote conversations
- Apply questions strategically to guide conversations toward key objectives