Emotional Intelligence
Emotional Intelligence: The Key to Success in Today’s Workplace
Do you want to understand yourself and others better? Do you know how your emotions impact others? Emotional Intelligence is not about feelings. It is about behaviors and choices. We will teach you how to harness your emotions and monitor their impact on your environment and your performance. You will also learn to manage your stress to maintain your professionalism. Group exercises provide practice addressing difficult situations.
Learning Objectives
- Take stock of your emotional intelligence skills
- Identify your emotions and how they affect you and impact others
- Recognize how your emotions enhance or limit your success
Outcomes
- Recognize opportunities to apply emotional intelligence at work and personally
- Learn to monitor and control your emotions
- Learn to read others for better communication outcomes