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Augment Training with Coaching and Mentoring

Posted by on 3:48 pm in blog, Leadership Tips | 0 comments

Supervisors, managers and leaders at all levels recognize the value of training their employees. Effective training builds skills and confidence, enhances productivity and team cohesiveness and reinforces organizational culture. Classroom training remains an effective and efficient way of transferring knowledge to a group of employees at the same time, so they learn and grow together.  ...

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How to Write Business Reports Right: Tips Your English Teacher Never Told You

Posted by on 12:30 pm in blog, Leadership Tips | 0 comments

  How many times in your professional career have you been asked to write a report for upper management or key stakeholders? How many drafts and corrections and edits did you have to go through before you were confident that what you said was needed, understood, and acted upon? The following tips on writing can build your confidence....

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How to Write Clearly and Concisely for the Best Results

Posted by on 6:13 pm in blog, Leadership Tips | 0 comments

Effective leaders don’t just light up the way by their spoken words. They also write to inspire and instruct, educate, and motivate their followers....

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How to Increase Your Emotional Intelligence

Posted by on 4:35 pm in blog, Leadership Tips | 0 comments

Have you ever participated in an important conversation with a colleague, customer, or employee, and wondered how even your best intentions created an undesired result? Or have you ever received an evaluation from your boss that indicated you need help with your “people skills,” whatever that...

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How to Motivate and Engage your Employees

Posted by on 12:49 pm in blog, Leadership Tips | 0 comments

Are your employees less motivated than you would like? Does some of your staff just get by rather than doing their best? Well, you are not alone. The majority of managers and supervisors we have interviewed agreed with a recent Gallup Research finding that employee motivation is at its lowest ebb, with more than 50% of American workers feeling “disengaged” from their work....

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Write Effective Emails — Get the Response You Want

Posted by on 11:29 am in blog, Leadership Tips | 0 comments

How many emails do you send in a day? 20? 50? More? Writing emails has become such a common form of communications—both personal and business—that we may automatically assume that receivers perfectly understand and accept what we write.  ...

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How to Keep Your Teams Engaged

Posted by on 5:49 pm in blog, Leadership Tips | 0 comments

  It used to be common that people who worked in a team sat in a common location. A team member could walk across the room to ask a question about a procedure or deadline or problem and get help. But today, team members are used to communicating through mobile devices.    ...

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Providing Exceptional Customer Service

Posted by on 3:58 pm in blog, Leadership Tips | 0 comments

  One of The Consulting Team’s most popular courses is “Exceptional Customer Service.” It stands to reason that if your organization provides a product or service, you will have customers and you will need to satisfy them....

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Coaching Pays Off – Learn Some Easy Tips

Posted by on 3:31 pm in blog, Leadership Tips | 0 comments

  Robert had met his goals as a new supervisor. He thought his team was getting the job done when his manager called, asking to meet with him as soon as possible. He told him that Human Resources had two complaints about his aggressive style. One came from a direct report and the other from a fellow manager. Robert was shocked. Coaching Pays Off – Learn Some Easy Tips...

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How to Deal with Difficult Personalities, November/December 2015

Posted by on 7:06 pm in blog, Leadership Tips | Comments Off on How to Deal with Difficult Personalities, November/December 2015

How to Deal with Difficult Personalities In many work situations, some co-workers are easy to work with, while others may be tough. It is, however, everyone’s responsibility to ensure that customers’ needs and business goals are met. Mastering skills to get along with different personalities may be both a challenging task and a most rewarding accomplishment. Leadership Tips last issue stated that some problematic workplace behaviors may be habitual, caused by unrealistic expectations and low tolerance for employees’ learning curves or mistakes. Perhaps communication styles may clash. Sometimes, though, co-workers may have acted in an overly aggressive manner. 10-11 2015 LT Agreesive Behavior...

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