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Creating a Kinder and Gentler Workplace

There is a heightened awareness of the menace of workplace bullying. And that’s good. Bullying, as defined by the American Psychological Association, is “a form of aggressive behavior in which someone intentionally and repeatedly causes another person injury or discomfort.” Bullying may take the form of physical contact, words or more subtle actions. It occurs in face-to-face interactions, group settings, as well as in the virtual world....

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DiSC® Classic Communication Style Assessment

  Print: DiSC Classic Communication Style Assessment PDF Conflict Mediation and Coaching Assessment Tools Diffusing Bullying Behaviors Through Coaching DiSC® Classic Communication Style Assessment Emotional Intelligence: Executive Coaching and Assessment Harassment Investigations Managing Across Teams: Interagency, Interdivisional and Interdepartmental Teams Managing Stress, Anger, and Frustration Through Coaching Mediation Services Overview Facilitation and Consulting Assessment Tools Building Better Teams Coaching Exceptional Customer Service: Putting People First in the Public Sector – for Managers, Supervisors, and Leads Diffusing Bullying Behaviors Through Coaching and Assessments Facilitation Facilitation Retreats and Off-Site Meetings Harassment Investigations Managing Across Teams: Interagency, Interdivisional and Interdepartmental Teams Managing Organizational Change Consulting POST Team Building Workshop (“TBWs”) for Law Enforcement Retreats for Goal Setting, Planning and Prioritizing Services Overview TESTIMONIALS Video Clip: City Council Strategic Planning Facilitation by TCT for City of Redlands, CA Training and Workshops Ask, Listen, and Influence: Develop Skills of Inquiry and Listening Business Writing Basics – From Emails to Staff Reports Coaching and Feedback for Increased Performance Credibility: How to Earn It and Keep...

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Managing Stress, Anger, and Frustration Through Coaching

  Print: Managing Stress Anger and Frustration Through Coaching PDF Conflict Mediation and Coaching Assessment Tools Diffusing Bullying Behaviors Through Coaching DiSC® Classic Communication Style Assessment Emotional Intelligence: Executive Coaching and Assessment Harassment Investigations Managing Across Teams: Interagency, Interdivisional and Interdepartmental Teams Managing Stress, Anger, and Frustration Through Coaching Mediation Services Overview Facilitation and Consulting Assessment Tools Building Better Teams Coaching Exceptional Customer Service: Putting People First in the Public Sector – for Managers, Supervisors, and Leads Diffusing Bullying Behaviors Through Coaching and Assessments Facilitation Facilitation Retreats and Off-Site Meetings Harassment Investigations Managing Across Teams: Interagency, Interdivisional and Interdepartmental Teams Managing Organizational Change Consulting POST Team Building Workshop (“TBWs”) for Law Enforcement Retreats for Goal Setting, Planning and Prioritizing Services Overview TESTIMONIALS Video Clip: City Council Strategic Planning Facilitation by TCT for City of Redlands, CA Training and Workshops Ask, Listen, and Influence: Develop Skills of Inquiry and Listening Business Writing Basics – From Emails to Staff Reports Coaching and Feedback for Increased Performance Credibility: How to Earn It...

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Emotional Intelligence: Path to Leadership, February 2014

“A good head and a good heart are always a formidable combination.” ~ Nelson Mandela 1918-2013 Emotional Intelligence? At 0irst glance, the words look like a contradiction in terms. We have been taught that emotions cloud judgment and block rational thinking. Anyone who has worked for a hotheaded boss or with a weepy coworker, or attempted to reform a sullen employee might think emotions are a problem in the workplace. This conclusion is limited. Feb 2014 Leadership Tips...

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Services Overview

Leadership It is critical as executives and managers that you perfrom at top levels, and that you both attract and retain the best talent. We help you develop the strategies to change ineffective habits and behaviors into highly effective ones. We use both EQi 360 feedback reports and self-assessments in our executive and leadership...

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Selecting Future Leaders – March, 2013

This month Glassdoor.com released this >year’s ratings of CEOs. According to Forbes Magazine, “The list is based on reviews voluntarily posted by employees from all over the world who answer the following question, ‘Do you approve of the way this person is handling the job of leading this company?’ The results are calculated similar to presidential approval ratings, and the 50 toprated chief executives are honored as The World’s Favorite Bosses.” Listed leaders are active CEOs who received 100+ reviews February 2012-2013 and 40+ reviews February...

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Speaking Out Loud – November 2012

Every era has its challenges that call forth great speakers. Today is no different. Whether you are on the political stump, in a boardroom, or speaking to your staff, delivering your message is one of the most important activities you, as a leader, can do....

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Business Writing Basics – September 2012

Effective business writers are knowledgeable, persuasive, and easy to read. Whether you need to inform or convince your readers, writing skills are essential to you as a leader. The key to business writing success is to catch the reader’s interest by being clear, concise, and meeting the reader’s needs. Today’s Information Age renders this no easy task....

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Stress Relief – July 2012

With the summer sun comes the lure of leisure, fun, and relaxation. But in today’s business world of temperature controlled offices, constant pressure to do more with less, and covering for others’ summer vacations, You may be more stressed than relaxed. How do we beat the heat of stress against the call of summer?...

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Peace in the Workplace – December 2011

Experience tells us conflict may often be a product of human interaction. However, there are many ways leaders can minimize conflict. The Consulting Team members work with many organizations to create amicable and productive work conditions. Consider some of these techniques we use to develop positive business environments....

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Stress Pointers – June 2011

Change is inevitable, constant, and sometimes threatening. Good leaders follow proven methods to help relieve their followers’ anxiety related to change. No matter what your position in the organization, you can count on change causing stress for you and your team....

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