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Professionalism in the Office

____ Professionalism in the OfficeProven Techniques for Administrators, Secretaries, and Coordinators Revised Edition of Professional Excellence for Secretaries By Marilyn Manning Price: $13.95 + tax and shipping ISBN: 1-56052-606-8 Publisher: Crisp Publications, Inc. First Published: 2001 Description Whether your job title reads “Administrative Assistant,” “Executive Assistant,” or “Secretary,” you are a key member of your organization. To be a successful administrator, you must be able to establish priorities, coordinate projects, and organize resources. You must also know how to communicate effectively and become adept at developing strong working relationships while simultaneously juggling many tasks. This book will teach you how! It will also provide you with tools you need for assessing and refining your professional image and with techniques to help you commit to a positive change that will benefit you and your organization. Professionalism in the Office is an easy-to-read, interactive book that will show you that the power to succeed is in your hands. It is full of self-assessments, exercises, and examples to help you achieve a...

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Using Stress and Conflict Positively – Tape

____ Using Stress and Conflict Positively2 cassette audio album By Marilyn Manning Price: $25.00 + tax and shipping Description Discover these techniques: Stress coping strategies Guided relaxation to music 9 effective conflict resolution steps Exercises to reinforce learning “One of the most well-thought-out, succinctly presented and practical treatments yet encountered on how to deal creatively with life’s tension.” —Personal Selling Power Magazine...

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Leadership Skills for Women

  ____ Leadership Skills for WomenAchieving Impact as a Manager Price: $13.95 + tax and shippingBy Marilyn Manning and Patricia Haddock ISBN: 1-56052-325-5 Publisher: Crisp Publications, Inc. First Published: 1989 Description No one becomes a strong leader overnight. Leadership comes from a combination of good personal skills, talent, and character. As a woman leader, you possess unique talents that can help you achieve a positive impact as a manager. Leadership Skills for Women helps women leaders of today showcase their abilities. You will learn how to shape and nurture your leadership style through effective goal setting, successful conflict resolution, and personal development. It is essential, especially in today’s more collaborative environment, to build a cohesive team. Get advice on how to coax the best efforts out of everyone on your team using the seven basics of team leadership. This book also gives you the tools to rate yourself as a leader and to evaluate your team members through various exercises. Learn how to delegate skillfully and to master the...

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Office Management

  ____ Office ManagementA Productivity and Effectiveness Guide By Marilyn Manning and Patricia HaddockPrice: $13.95 + tax and shipping ISBN: 1-56052-604-1 Publisher: Crisp Publications, Inc. First Published: 2001 Description The modern office doesn’t look anything like the office of 25 years ago but they usually have one thing in common—the function of office management. The tasks may be very different today, extending well beyond checking the supply cabinet. But it still comes down to managing the three W’s: Workers, Workplace, and Workflow to ensure that the people, the facilities, and the timing of any activity are all part of an orchestrated plan which achieves the results needed. Office Management is a guide to organizing the essential tasks of an office manager. The role requires a variety of skills and a lot of patience. You have to be a people person who can assemble teams; you have to be a planner and you must be able to set standards and controls to achieve the productivity required; you need to be...

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Developing as a Professional

____ Developing as a Professional 50 Tips for Getting Ahead By Marilyn Manning and Patricia Haddock Price: $13.95 + tax and shipping ISBN: 1-56052-697-1 Publisher: Crisp Publications, Inc. First Published: 2004 Description Think of the professionals you admire. Most likely, they have achieved a certain success in life; they are well respected and dependable, and always project a positive attitude. To be thought of as a professional requires more than just being technically proficient; it means being able to communicate effectively, interact with others appropriately, and develop long-term, mutually beneficial relationships. Developing as a Professional is a how-to guide to presenting yourself well in business and social situations. You will learn what qualities define a professional and what you can do to gain recognition as a true professional in your workplace. The tips in this book are easy to turn to for on-the-job advice on everything from developing good work habits to minding your cubicle manners, as well as networking and scheduling your time effectively. Finally, you will find...

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The Communication Coach II

____ The Communication Coach IICommunication Tips FROM the Pros, FOR the Pros!Featuring Dr. Marilyn Manning, et.al. Price: $19.95 + tax and shipping Publisher: COTL Publishing First Published: 2006 Description “Business communications often fail to keep pace with the demand for real-time communications to address mission-critical business needs. They (communications) unravel communication bottlenecks, tie together applications, solve the simplest of challenges and support closer collaboration across the enterprise.” From a 2006 consulting study commissioned by Cisco Systems Why Poor Communication Skills Could Kill YOUR Business! In almost every study that looked at the challenges that businesses face today, “lack of communication” or “poor communication skills” ALWAYS ranked in the top three. Is that the case in YOUR business? Are communication problems hampering your productivity, causing costly mistakes or lowering morale? WHY HAS IT NOT BEEN SOLVED? Most consultants and trainers focus on one very specific area of communication skills or if they do present an OVERALL SOLUTION, it is a very costly process. You don’t have the time or the...

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